We aim to raise the standard of how we relate to one another and conduct our businesses, following a path of acceptable conduct and behaviours, that will in turn enrich our day to day activities, whilst supplying the confidence to communicate and operate on a global platform.
To enhance the confidence of individuals, whilst instilling, and boosting the image of a company, through its representatives. By imparting valuable knowledge of etiquette and manners for every occasion, be it formal or informal.
Meet our team of
Sika has more than a decade experience in the banking sector, having worked in various roles within retail banking, mortgage services, and as Branch Manager with Barclays Bank, UK, and Head of Customer Services with Fidelity Bank Ghana. She is currently the Chief Operations Officer for R and R Luxury limited Ghana.
She has also worked in finance and administration within the e-learning sector, having established the Pitman Franchise in Ghana in her capacity as Managing Director.
Her passion for causes, has led her to contribute to several organisations including GET (Global Emerging Pathogens Treatment Consortium), an organisation which was established to advocate for the early detection, treatment, but ultimately prevention of endemic viruses such as Ebola, where she was Head of Fundraising. She also serves on the board of Forty Lives, an NGO concerned with supporting the cause of mental health in Ghana.
Two roles which she held, namely Head of Customers Services at Fidelity Bank Ghana and General Manager of Escapade Restaurant Ghana gave her the final impetus to establish her Etiquette School, a passion she has always held. The use of and need for the highest levels of hospitality, combined with her love of manners, and her acute social skills, led her to impart some valuable professional and life skills to the teams in those institutions and she wanted to offer this same service on a wider scale to young students, professionals, career climbers, and those that work in the hospitality sector across the country. Sika contributes a wealth of varied experiences in senior management roles which makes her content and style of coaching unique and customisable to her clients.
Prior to this, Tucci was the first female and first Ghanaian Business Executive Officer for Nestle Central & West Africa Region. During her 15 years with Nestle, she worked in various roles including Business Unit Director and Marketing Communications Director, managing businesses and teams across 22 countries, and Managing Director.
Tucci is a Chartered Marketer of the Chartered Institute of Marketing (CIM UK) and her professional qualifications include executive education in Leadership from London Business School. She holds a BA in Political Science and French from the University of Sussex and an MBA from Warwick University, both in the UK, as well as a Political Science Degree from the Higher Institute of Political Studies, in Aix-En-Provence, France.
She developed and runs a leadership coaching programme, SMARTER Leadership, to share her experiences with her peers, as well as to give practical coaching to new and aspiring leaders. A thought-leader, she speaks and writes on Leadership, Marketing, Communications and Intra-Africa Trade.
She is the founder of Forty Lives, an NGO in Ghana which advocates for support of people with mental health conditions. She also currently serves on the Board of the newly created Girl Code Africa, an NGO seeking to bridge the gender divide for women in Africa through education in STEAM, with a special emphasis on technology.
Freda has substantial experience and proven multi-disciplinary management skills gained from working in a global multinational consulting environment and public private sector space. She has a clear focus on improving people and organisations and has successfully led numerous Organisational Re-structuring and Performances Improvement projects.
Her other areas of expertise include, Organisational Capacity Development, Corporate Governance, Business Process Improvement, Business Planning and Market Entry, Public Private Partnerships Coordination, Project Management, Employee Engagement and Market Research.
She uses her expertise to bring order to chaos and providing alternate solutions to problems while fostering great relationships.
Accredited by the British Council as an Intercultural Fluency Specialist in 2012, Juliet likes to create space for participants to share as much of their experiences as they are comfortable sharing, and to guide them to think through and draw their own solutions in the workplace. Juliet has worked in Canada, Chad, Kenya, Liberia, Nigeria, Senegal, Sierra Leone, Tanzania and the United Kingdom and led teams with constituents based in Africa (Kenya and Ghana) and Canada, resulting in her garnering a wealth of experience which she draws on to help others.
For the last decade, Juliet has worked as an Independent Management Consultant and trainer of trainers helping a wide range of businesses to build and manage big and small teams to effectively deliver results for projects large in scope and complexity.